Developing Talent

Developing Talent

How do you ensure that your people develop to perform at their best?

Training obviously helps. Where people need to learn specific technical skills or acquire knowledge, then a well-designed course or a programme of 'on-the-job' training is the best solution.

But not all skills are acquired that way. Sometimes people benefit from the individual support of a coach.

Coaching is not training on a one-to-one basis. Itís not about a transfer of knowledge from a coach to a client. Itís a process where an individual examines the way they do what they do and is challenged to see how they could do it better. In a safe, confidential environment, deep-seated beliefs can be examined and re-evaluated. Amongst other things, this can be used to help people:


  • Change their management style
  • Grow in stature to be credible as a senior manager
  • Improve the way they organise their work
  • Develop more confidence
  • Enhance their inter-personal skills
  • Handle conflict more effectively

Caroline is an experienced coach and holds a Diploma in Leadership Mentoring and Executive Coaching from the Institute of Leadership and Management, as well as a Certificate in Counselling Skills. She balances challenge with sensitivity and is skilled at asking the right questions to get to the heart of the matter.

Caroline says "I believe that self-awareness is the key to making meaningful change in our lives. I love those 'light bulb moments' when someone says "Ah that's what's stopping me". That's the point when they can choose to do things differently. My job is to get them there".

To find out more, contact Caroline at caroline@carolinegourlay.co.uk.



I've had coaching before in my career and this was by far the best. I've got such a different perspective on organisational politics and how I influence people now. NV, Senior Manager, Aerospace industry                        Caroline has made me totally rethink the way I manage. She doesn't give you the answers, she just asks all the right questions to help you work things out in a way you'd never do on your own. GH, Operations Director, Hospitality industry